Business Process Automation is the use of technology to automate recurring business activities and workflows, reducing manual intervention. This can range from simple tasks like invoice approvals to complex multi-step processes like customer onboarding. AI-powered BPA platforms, such as Freddie AI for recruitment and Luca AI for accounting, go beyond basic automation by using machine learning to adapt and improve over time. BPA increases efficiency, reduces costs, and improves process accuracy. It also provides better compliance tracking and operational transparency. When integrated with workflow automation, BPA creates a seamless, end-to-end system where business processes run with minimal human oversight, freeing teams to focus on strategic goals.
