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Yumi AI is an AI-powered customer service specialist designed to handle support with speed, intelligence, and empathy. Acting as both the first point of contact for users and a powerful internal assistant, Yumi AI automates ticket triaging, sentiment analysis, escalation, and resolution tracking. It integrates with knowledge bases, CRMs, and communication platforms to provide consistent, accurate responses 24/7. Yumi AI improves customer satisfaction, reduces operational costs, and scales effortlessly as demand grows, making it ideal for businesses that value fast, high-quality support.
